De-mystifying Technology

Customer Support Technician

Provide first line support to internal and external customers using Windows and linux platforms. Call logging. Call escalation where necessary.

Skills Required:
Knowledge and understanding of basic IT.
Knowledge of where to power up computer and where to configure networking settingsExcellent written and spoken communications skills.
Ability to work under pressure

1 year of computer use

5 Olevels with at least Maths and English

Prior troubleshooting experience.
Willing to work in 24*7 Support (Including Night Shifts)
Prior experience to giving instructions
Knowledge of local ISPs and passion to learn.

Candidates meeting the above eligibility Criteria please respond

Our Team
Status Hi-Tech is made up of a strong team of Zimbabweans with varying backgrounds and levels of experience in various sectors which include, storage media, telecommunications, programming and project management. Areas of expertise include internetworking, hardware, systems design and management. The Status Hi-Tech Team has a total of over 30years experience..
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